Major Cloud Outages

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Major Cloud Outages

Last Update: 10 January 2021 - Final Update, will not be tracking outages in 2021

A running collection of cloud related outages/incidents (2013-present) with associated news articles and provider responses. Also began noting newsworthy cyberattack outages in late 2016 as more seemed to be popping up in feeds/alerts.

Outages listed may be somewhat spotty/random, simply picked up by various scans, alerts or feeds. Links to articles and incidents may also break over time, but still may be useful to those evaluating Cloud Service Providers. Suggestions always welcome!

Contents
1 2020 Outages
2 2019 Outages
3 2018 Outages
4 2017 Outages
5 2016 Outages
6 2015 Outages
7 2014 Outages
8 2013 Outages
Related/Interesting

Interesting Finds:

SolarWinds hackers have a clever way to bypass multi factor authentication, ARS Technica, Dec 2020
PC Mag: US Charges 6 Russian Officers for Unleashing Destructive Malware, Including NotPetya, Oct 2020
Forbes: Cyberattack On A Hospital Leads To The First Ransomware-Linked Death, Sept 2020
Uptime Institute 10th Annual Global Data Center Survey, July 2020
Thousand Eyes Internet Outage Map, Article/Announcement, Mar 2020
Working from Home: COVID-19’s Constellation of Security Challenges, Threatpost, Mar 2020

Related Worldwide Tips & Alerts

CISA Emergency Directive 21-01: Mitigate SolarWinds Orion Code Compromise, Dec 2020
US NSA: SANDWORM ACTORS EXPLOITING VULNERABILITY IN EXIM MAIL TRANSFER AGENT, May 2020
Europol: Catching The Virus Cybercrime, Disinformation and the COVID-19 Pandemic, April 2020
CISA Insights Ransomware Outbreak, Aug 2019
FBI: Indicators of Compromise Associated with Ryuk Ransomware, May 2019
Security Tip ST19-001 - Protecting Against Ransomware, April 2019

Business Risk reports

Hiscox Cyber Readiness Report 2019
ThousandEye's 2019-20 Public Cloud Performance Benchmark Report, 73p PDF, Nov 2019
"Cyber Incidents" hits top spot in Allianz' 2020 Business Risk Barometer (24p pdf).

2020 Outages

Date	Who/What/Where	Service Provider Comments, Notes ....
2020 In Review	Techhq.com: 3 Biggest Public Cloud Outages of 2020 CRN's Annual: 10 Biggest Cloud Outages of 2020	I got 2 out of 3 here. Missed Azure on 3 Mar Bad year: 6 of 10! Missed a number of Azure Missed Azure on 3 Mar AND 24-26 Mar Missed sf.com on 11 Aug Missed Office 365 on 7 Oct
12/15/2020	Nov/Dec misc Cyberattacks: Netgain Hosting, City of Texarkana, Kmart, City of Long Beach, EU Medicines Agency (COVID Vaccine Info), FireEye Cybersecurity Hacked(!), SolarWinds was BAD (US Gov) UVM Health was BAD: - A Month+ of Cleanup, 42 days @ $1.5M/Day?	CISA Emergency Directive UVM Health CEO Statement
12/14/2020	Google (all?) - Article Article Article Article Article Article	Google Tweet, Cause, Widespread, Scary
11/26/2020	Amazon - Article Article Article Article Article Article Article	Self-inflicted, Worldwide, affected MANY
11/11/2020	Google YouTube - Article Article Article Article
11/07/2020	Oct misc Cyberattacks: Mass, Mich Schools, More Hospitals in VT, NY & OR + MI & CA Healthcare, UVM Health was bad
11/05/2020	Microsoft Office 365 - Article
11/03/2020	Election Related - FL Delays
10/20/2020	Barns & Noble - Article Article Article Article Article	Hacked w/ Data Breach
10/15/2020	Garmin - Article	Yes, again!
10/09/2020	Adobe Creative Cloud - Article Article Article Article
10/07/2020	Sep/Oct Cyber Attacks: Schools in FL, CA, SC, CT & NY. Universities in New Mexico & Newcastle UK. Hospitals in NE, OH, Germany and 200 UHS Hospitals. Plus Ray Ban, Container Line & Washington State Gov, Casino and Global Maritime Regulator	Hospitals, Shipping & schools UHS Lesson Learned
10/06/2020	PA online voter services - Article Article Article Article	Hot topic, briefly affected ballot requests
10/01/2020	Microsoft Office 365 (Again) - Article Article Article Article	MS Postmodem.
09/28/2020	Microsoft Office 365 - Article Article Article Article Article	Code updates?
09/28/2020	911 Emergency Services - 14 States. Article Article Article	SNAFU involving Intrado and Lumen?
09/24/2020	Google Services - Article Article Article Article Article	Server Crash?
09/15/2020	Microsoft Azure (UK) - Article
09/08/2020	Google Drive - Article Article Article Article	G suite Dashboard Status
09/01/2020	Misc Cyberattacks - NZ DDoS: NZX, Banks. Schools
08/30/2020	Centurylink BGP/flowspec - Article Article Article Article	Internet-Wide outage, Cloudflare's Analysis
08/25/2020	New Zealand Stock Exchange - Article Article Article Article	Multiple DDoS, multi-day outages
08/24/2020	Zoom - Article Article Article Article Article Article Article	Multi-hour/Global outage. CEO Tweet *bug
08/20/2020	Google G Suite - Article Article Article Article Article Article	gmail, docss, drive ... Worldwide
08/17/2020	Canada Revenue Agency - Article Article Article Article Article	Thousands Hacked. COVID Benefits
08/05/2020	Cannon USA Cyberattack - Article Article Article Article Article	Ransomware + Stolen Data
08/20/2020	Misc Cyberattacks - City Gov, School District DDoS	Ransomware
07/23/2020	Garmin Web Cyberattack - Article Article Article Article Article	Ransomware Outage Explanation/FAQ
07/17/2020	Cloudflare - Article Article Article Article Article Article Article	1.1.1.1 DNS down - Blog Apology
06/26/2020	Misc Cyberattacks - UK Power Grid, Minn State Senate, Honda Operations, Lion Brewery (AUS), Another Hospital	Mostly ransomware
06/25/2020	IBM Cloud - Article Article	Not so rare anymore! - 2nd in June
06/22/2020	T-Mobile - Article Article Article Article Article Article Article	Network Outage - not DDoS
06/09/2020	IBM Cloud - Article Article Article	BGP Routing issue
06/03/2020	Apple iCloud - Article Article Article Article	Authentication issue
05/18/2020	Microsoft Azure (India) - Article Article Article Article Article	12 Hour Outage
05/17/2020	Zoom - Article Article Article Article Article Article Article	High profile/use Cloud app. Tweet Apology
04/21/2020	Github - Article Article Article Article Article Article	Series of outages Feb-Apr. Work@home?
04/16/2020	Cloudflare - Article Article Article Article Article Article	Maint pulled old cable. CTO blog & apology
03/30/2020	March Cyberattacks - Czech Hospital, MS Warning to Hospitals, MSC (shipping)	Hospitals during COVID-19
03/27/2020	Google Cloud (global) - Article Article Article Article Article	Goggle Incident #20004, 14hr Outage
03/17/2020	IBM Cloud - Article Article	Dallas Data Center, Cloud Status. Rare
03/16/2020	US Health & Human Services - Article Article Article Article	DDoS Cyberattack
03/15/2020	Microsoft Cloud - Article Article	Xbox, Office, Teams +more. Post Mortem
02/29/2020	Feb Ransomware Activity - Contra Costra, CA Library System Universities: Kentucky System, Otterbein. Govt: Redcar and Cleveland Borough Council, UK. Commercial: Toll Group, AU	Random ransomware hits
02/25/2020	Google Nest - Article Article	Google Apology and partial refund offer
02/03/2020	Microsoft 365 Teams Outage - Article Article Article Article	Expired Cert. 3 Hour outage
01/27/2020	Google Docs & Drive Outage - Article Article Article Article	G Suite Status Dashboard event
01/22/2020	Tillamook Oregon Ransomware - Article Article Article Article	Tillamook County Update
01/21/2020	Greenville SC Water Cyberattack - Article Article Article	Multiweek, few details - greenvillewater.com/
01/23/2020	Amazon AWS (AUS) - Article Article Article

2019 Outages

Date	Who/What/Where	Service Provider Comments, Notes ....
2019 In Review	Top internet outages of 2019 - ThousandEyes Strange Cloud Outages that Shook up the Tech World in 2019	5 of 6. Missed China Telecom on 5/13 Caught 6 out of 7. Missed AWS East in Aug
12/31/2019	More small Ransomware Hits - Nursing Home CSP, Great Plains Health, Entercom Radio, RavnAir, Cherokee Tribe	More random Ransomware articles
12/31/2019	TravelEx Ransomware - Article Article Article Article Article	Foreign Exchange
12/19/2019	Synoptek Cloud Provider Ransomware - Article Article Article	Another MSP
12/02/2019	Cyrus Datacenter Ransomware - Article Article Article Article	Affected 6 MSPs. Cyrus One Statement
11/19/2019	State of Louisiana Cyberattack - Article Article Article Article	Ransomware. State of Emergency
11/20/2019	Microsoft 3Recent65 - Article Article Article Article Article	MS365 Tweet - Network Issue. Global
10/28/2019	Georgia CTY Ransomware - Article Article Article Article	Large Cyberattack, 15000 sites affected
10/27/2019	TrialWorks Ransomware - Article Article Article Article Article	Legal Software - may be interesting. 4+ days
10/22/2019	Amazon AWS DDoS - Article Article Article Article Article	Approx 8hr Cyberattack. Intermittent Errors
10/18/2019	MS 365 & Azure (US) - Article Article Article Article Article	Multi Factor Authentication (MFA) issue
10/16/2019	More small Cyberattacks: Manufacturer, School, Hospital, Rural Hospitals, Hospital, Utilities, Airport, Tech Company	Worth noting: Increased cyberattack chatter, mostly small companies/organizations
09/05/2019	Yahoo Mail EU - Article Article Article Article Article Article
08/19/2019	Telus email (CA) - Article Article Article Article Article	4 days! Credits to those who lost emails
08/16/2019	Google Enterprise gmail (India) - Article Article Article Article
08/16/2019	US Customs/Border Protection - Article Article Article Article	US Airport Security hit
08/07/2019	British Airways - Article Article Article Article Article	Not exactly cloud, but noteworthy
07/19/2019	Insynq Ransomware - Article Article Article Article Article	Service Provider's Statement. Megacortex
07/17/2019	Georgia Again: Courts, Henry CTY (A, A), Public Safety (A)	State of Georgia = common target?
07/12/2019	Gut Check: The 10 Biggest Cloud Outages Of 2019 (So Far)	Rats! 9 out of 10! Missed ConnectWise Ransomware May 5
07/11/2019	Twitter - Article Article Article Article	Not exactly 'The Cloud' but big app/network
07/09/2019	La Porte County (IN) - Article Article Article Article Article	Ryuk Ransomware, US County Gov
07/04/2019	Apple iCloud - Article Article Article Article Article Article	Lots of cloud services down
07/03/2019	Google (US East Coast) - Article Article Article Article Article	Physical damage to fiber net - Incident
07/03/2019	Facebook & Friends - Article Article Article Article Article	FB, Instagram, whatsapp - 10+hr
07/02/2019	Cloudflare - Article Article Article Article Article Article Article	Cloudflare again. Bad Software Deployment
06/28/2019	Slack - Article Article Article Article Article Article Article	Rough Day - Sorry
06/24/2019	Verizon/Cloudflare - Article Article Article Article Article	BGP Route Leak, affected many (aws, fb ...)
06/18/2019	Google Calendar - Article Article Article Article Article Article	Worldwide/multi-hour outage. Incident
06/04/2019	Apple Services - Article Article Article Article Article	A couple of services: Apple Store & Music
06/06/2019	Safe Host BGP EUR Route Leak - Article Article Article	Reroute to China (Again!). Safehost Tweet
06/02/2019	Google Cloud - Article Article Article Article Article Article	Affected A LOT in Eastern US. 4hr Incident
05/17/2019	Salesforce.com - Article Article Article Article Article Article	Major Issue - 1st in a loong time! Incident
05/07/2019	City of Baltimore Ransomware - Article Article Article Article	Also hit in 2018! 12 Days so far! 3 Months!
05/03/2019	Wolters Kluwer Tax Malware - Article Article Article Article	10 Day outage - IRS extensions, Not CRA
05/02/2019	MS365, Azure +more - Article Article Article Article Article	Azure DNS misstep affected MS services
04/01/2019	Aerodata (Airlines) - Article Article Article Article Article Article	Not exactly cloud, but noteworthy outage
03/19/2019	Norks Hydro Ransomware - Article Article Article Article	Major Alum producer - Company Blog
03/14/2019	Apple iCloud - Article Article Article Article Article Article	Cause?
03/13/2019	Facebook & Friends - Article Article Article Article Article	Worldwide, Instagram too - Server Config
03/12/2019	Google Cloud Platform - Article Article Article Article Article	Widespread outage - G Suite, Blob Prob?
03/05/2019	US Energy Grid Cyber Event - Article Article Article Article	DoS - California, Wyoming & Utah
02/07/2019	Wells Fargo (US Bank) - Article Article Article Article Article	Multi-Day outage - Apology
01/29/2019	MS Cloud (EUR) - Article Article Article Article	Authentication probs. DNS Issue?
01/24/2019	MS Office 365 (EUR) - Article Article Article Article	Primarily email Chatter: Reddit, Redd
01/10/2019	MS Azure (UK) - Article Article Article Article	Azure Storage UK South - @AzureSupport

* Good one

2018 Outages

Date	Who/What/Where	Service Provider Comments, Notes ....
12/30/2018	US Newspapers Ransomware - Article Article Article Article	Cyberattack. Ryuk Ransomware
12/27/2018	CenturyLink - Article Article Article Article Article	Bad network board - Twitter Apology
12/24/2018	Dataresolution.net Cloud Hosting - Article Article Article	Cyberattack, Ryuk Ransomware
11/21/2018	Amazon AWS (APAC) - Article Article Article Article	Brief. Crypto Exchanges affected most?
11/19/2018	MS Azure (O365) - Article Article Article Article Article Article	MFA failure, users couldn't login
11/12/2018	Google & CloudFlare - Article Article Article Article Article	BGP route leak in Nigeria. MainOne Notice
11/01/2018	Telstra (AU) - Article Article Article Article Article	2nd outage in a week. Parolee on the run!
10/30/2018	Microsoft Office365 - Article Article Article Article	Rolled back update
10/30/2018	Telstra (AU) - Article Article Article Article Article Article	Tweeted Apology
10/23/2018	Apple iCloud - Article Article Article Article Article	Quiet? Hmmm
10/21/2018	Github - Article Article Article Article Article Article Article	Incident Report
10/17/2018	YouTube - Article Article Article Article Article Article Article	1 hr down/Panic! Apology Tweeted + Credit!
09/25/2018	Cisco Webex - Article Article Article Article Article Article	20 Days of tweets, Incidents & CEO Apology
09/04/2018	MSAzure + O365 - Article Article Article Article Article Article	Severe Weather: MS Detailed Root Cause
08/01/2018	CRN: The 10 Biggest Cloud Outages Of 2018 (So Far)	Mid year Spot Check! I caught 8 out of 10 Missed a 1hr Google Cloud Outage on 2/15 Also missed Equinix outage on 3/2
08/05/2018	Netgear Arlo Cameras - Article Article Article Article Article	Security Cams. Apology in here
07/25/2018	COSCO Shipping Lines - Article Article Article Article Article	Ransomware. "Network Breakdown"
07/20/2018	SingHealth (SG) - Article Article Article Article Article	Cyberattack/Hack
07/17/2018	Google Cloud - Article Article Article Article Article Article	Google Incident #18012. approx 1hr down
07/16/2018	Amazon.com - Article Article Article Article Article Article	Prime Day rough start
07/12/2018	Mastercard (US & UK) - Article Article Article Article Article
06/27/2018	Google Home - Article Article Article Article Article Article	Google Fix: Thanks for Sticking w/ Us!
06/27/2018	Slack - Article Article Article Article Article Article	Details from status.slack.com
06/19/2018	MS Azure (North Europe) - Article Article Article Article	Azure Status History
06/15/2018	Apple Maps - Article Article Article Article Article Article Article
06/1/2018	Visa (UK & EU) - Article Article Article Article Article Article	"Very rare Component Failure" & Apology
06/1/2018	Amazon AWS US-East - Article Article
05/21/2018	Telstra Mobile Network (AU) - Article Article Article Article	Nation-wide outage (Australia) - Sorry
05/16/2018	Nest - Article Article	Yale Lock Users literally 'locked-out'
05/1/2018	Knox County, TN DDoS - Article Article Article Article Article	Election Website hit. Official Cty News Tweet
04/20/2018	TSB Bank (UK) - Article Article Article Article Article	System 'Upgrade' -> Multi-Day outage
04/18/2018	NASDAQ (Nordic outage) - Article Article Article	Fire Suppression issue at DigiPlex (odd)
04/17/2018	US IRS (Tax eFile) - Article Article Article Article Article	Down on THE DAY! Apology + Extension
04/6/2018	Microsoft Cloud (EU) - Article Article Article Article Article	Europe - Azure AD affected O365 + more
04/2/2018	Latitude Technologies Cyberattack - Article Article Article	US gas pipeline software - insecure SCADA
03/29/2018	iomart (UK) - Article Article Article	Fiber break: Incident,Twitter chatter, apology
03/28/2018	Boeing WannaCry - Article Article Article Article Article	Boeing: Limited impact, Overstated Issue
03/24/2018	City of Baltimore Ransomware - Article Article Article Article	911 system "Limited Breach" - Official Info?
03/22/2018	City of Atlanta Ransomware - Article Article Article Article 2nd	Mayor's Update, Info Page. New Yorker
03/12/2018	SmartThings - Article Article Article Article Article Article	Down for hrs, Capacity Issues (no apology)
03/5/2018	Alexa Creepy Laugh - Article Article Article Article Article	Not exactly an outage, but kinda funny
03/2/2018	Amazon AWS - Article Article Article Article Article Article	US East, reportedly a power outage
03/1/2018	XBox Live - Article Article Article Article Article	Appeared to be partial outage
02/23/2018	BB&T Bank - Article Article Article Article Article Article Article	Malfunction: 4 Day Outage - CEO Apology
02/13/2018	Vocus (AU) - Article Article Article Article	Power Outage in Sydney
02/9/2018	Winter Olympics - Article Article Article Article Article Article	Cyberattack during opening - sad
01/18/2018	Allscripts (Electronic Health Records) - Article Article Article Article Article	Ransomware, quite a bit of new chatter. Affected 180k Physicians, 2.5k hospitals ....
01/9/2018	Slack - Article Article	Incident (w/ Apology) from status.slack.com Not much chatter, but Slack has been popping up in my alerts often.
01/1/2018	Consumer Electronics Show (CES 2018) - Article Article Article Article Article Article Article Article Article Article	1+ hr Power Outage - interesting timing.

* Good one

2017 Outages

Date	Who/What/Where	Service Provider Comments, Notes ....
2017 In Review	CRN's annual: The 10 Biggest Cloud Outages of 2017 ThousandEye's Top 10, posted Jan 2018	Time to check my work.... Dang, 6 out of 10! I passed on Gitlab on 1/31 & Facebook on 2/24, missed Azure on 3/16. Not sure AWS 9/14 was really outage Interesting list here: DNS Route Leak in April and December + Level 3 Route Leak
12/28/2017	Jones Memorial Hospital (NY) - Article Article Article Article	Cyberattack? Hospital down for a week+? picked up a number of alter/articles on this Incident details via Internet Wayback Machine (removed from website)
12/6/2017	OVH (Eur) - Article	OVH Incident Details
12/5/2017	Google for Education - Article	Had to post - chromebook classroom fun! @GoogleForEdu Tweet Google's Special HowToFix
11/16/2017	Slack (again?) - Article	Incident Status (and a number of apologies!)
11/15/2017	Google Docs - Article Article Article Article Article Article Article Article Article Article Article Article	G Suite Dashboard Incident w/ apology Apparently widespread globally and a couple of hours
11/09/2017	OVH (Eur) - Article Article Article Article Article Article Article	Large Cloud Provider, lots of news - Incident details and apology in French. Here's an Eng translation attempt
11/3/2017	WhatsApp (Facebook) - Article Article Article Article Article	Apparently significant global outage
11/2/2017	Lloyds Banking Group - Article Article	Online Banking Outage
10/31/2017	Slack - Article Article Article Article Article Article Article	Quite a bit of chatter about a 'Connectivity Issue' - Incident details and apology on status.slack.com
09/29/2018	Microsoft Azure (Europe) - Article Article Article Article Article	Per MS Status History: Fire Suppression Maintenance caused outage. MS Apologies
09/18/2017	Microsoft Office 365 - Article Article Article Article	MS: Load Balancer Issue(?) Outlook email (and friends?) predominantly Europe outage
09/12/2017	Google G Suite - Article Article Article Article	Biz users gmail, calendar, drive, docs ... Canned Apology in Dashboard
09/07/2017	Google Drive - Article Article Article Article Article Article Article Article	2+ Hour outage, Google Service Dashboard post w/ Apology
08/19/2017	Fujitsu Cloud (AUS) - Article Article Article	Sounds like a significant outage 8/28/2017: Some still recovering
08/18/2017	US State Dept Email - Article Article Article	Not exactly 'cloud', but evidently newsworthy - lots of chatter.
08/12/2017	Microsoft Band - Article	A minor blip, but good example of products reliance on the cloud ... down for a week! MS Band Discontinued?
08/07/2017	Venezuela (various) - Article Article	Cyberattacks - Gov Websites, Mobile networks. Binary Guardians Group
07/17/2017	Global Switch (UK) - Article Article Article - 7/10 Article	Power Outage, 2 in a week
07/06/2017	Google - Hangouts, Drive, Calendar & more - Article Article Article	Apology and details on Status Dashboard
06/29/2017	Rackspace - Article Article Article	Service Status Page
06/28/2017	Apple iCloud Backup - Article Article Article	System Status Page
06/27/2017	"Petya" Ransomware (or wiper) - Article Article Article Article Article Article Article Article Article Article Article Affected Companies in the news: Mondelez International, AP Moller-Maersk, WPP, Merck, Heritage Valley Health, Nuance and More	Another round of Ransomware, for those who forgot to patch even after WannaCry. Also utilized NSA's"EternalBlue" exploit Lots of press, more companies singled out in news - even delayed an acquisition
06/24/2017	UK Parliament - Article Article Article Article Article Article	Not necessarily cloud outage, but noteworthy DDoS Cyberattack. Amatures?
06/19/2017	Skype (Microsoft) - Article Article Article Article Article Article Article Article Article Article	Sing-a-long on Skype Heartbeat Skype Support Twitter chatter Unconfirmed DDoS Cyberattack
06/03/2017	Google Home - Article Article Article Article	Sounded like multi-day issue on google home forums - Best Answer @ https://goo.gl/x0bSq1?
05/27/2017	British Airways - Article Article Article Article Article Article Article Article Article Article Article Article Article Article	Not exactly cloud outage, but lots of chatter (and disruption). Human Error? Power? Outage cost guestimate: £80m
05/25/2017	Capita Pay360 (UK) - Article Article Article Article
05/12/2017	'WannaCry' Ransomware - Article Article Article Article Article Article Article Article	Lots of press/chatter, thousands affected worldwide. WannaCry on Wikipedia
05/10/2017	Microsoft Office 365 - Article	Looked like a small bump via - Twitter Office365Status/status/862396348569706496
04/13/2017	Melbourn IT (AUS) DNS DDoS Attack - Article Article Article	status.netregistry.com.au: "Today we experienced a large DDoS attack on our DNS servers that disrupted our web hosting (Cloud and cPanel), email platforms, and access to the Console (our customer administration portal).
03/28/2017	Azure Japan - Article	'Cooling Event" - MS Status Dashboard
03/21/2017	Microsoft Office 365 - Article Article Article Article Article Article Article Article Article Article Article Article Article Article	Service Health Dashboard: Apparently Authentication issues affecting Skype, Outlook and/or OneDrive services. Xbox Live too
03/08/2017	ATT 911 Service - Article Article Article Article
03/02/2017	GoDaddy DNS - Article Article Article
03/01/2017	Baidu (CN) - Article
02/28/2017	Amazon AWS - Article Article Article Article Article Article Article Article Article Article Article Article Article Article Article Article Article Article Article Article Article Article Article Article Article Article* Article Article Article Article Article Article Article Article Article Article Article	Amazon summary (twas a typo!) and apology 4hr outage, lot of chatter. Resiliency test for many! Specifically S3 - Many popular sites affected. Interesting that Amazon Services not affected LOTS of CHATTER: Week 2 - articles continue
02/27/2017	HSBC Online Banking (UK) - Article	"We're sorry" via Tweet
02/23/2017	Google's OnHub - Article Article Article Article Article Article Article	Mass factory reset of OnHub routers Google apology and reset instructions
02/08/2017	Instapaper - Article Article Article	Down 31 hours + a week to recover? Appears to scalability - hit the wall (er ceiling!) Explanation and apology blogged
02/03/2017	Telstra (AU) - Article Article Article	Ongoing Struggle for Telstra (see June 2016). Even more: "Your SMS may have gone to another mobile number and not the number you intended to send it to. We apologise for this."
01/30/2017	Google Compute Engine - Article	Apology on Cloud Status Dashboard
01/29/2017	Delta Airlines - Article Article Article Article	Delta update and CEO apology (Trump blames delta for airport delays ... TeeHee)
01/26/2017	IBM SoftLayer - Article Article	Planned update gone wrong?
01/22/2017	United Airlines - Article Article Article Article Article	Glitch
01/19/2017	SSP Worldwide (Ins) - Article Article Article Article	COO Apology (blames upstream providers) Amazing chronic outages 2 BIG/Multi-Day outages in 2016
01/17/2017	Google Drive - Article Article Article	G Suite Incident details & apology
01/11/2017	Lloyds Bank - Article Article Article Article Article	Cyberattack DDoS
01/09/2017	MJ Freeway - Article Article Article	Not exactly cloud, but interesting Cyberattack. ERP for Cannabis Industry. Some info on mjfreeway.com & FB Page

* Good one

2016 Outages

Date	Who/What/Where	Service Provider Comments, Notes ....
2016 in Review	Checkpoint's 2017 Predictions Zetta Reports on Six of 2016’s Top Data Outages and their Consequences CRN's 10 Biggest Cloud outages of 2016 Another! Top Cloud Outages and IT Issues of 2016 And ... The 11 Worst Cloud Outages (Fiascos) of 2016	2016 in review PLUS predictions for 2017 Caught 5 of 6 of them this year Dang: 9 out of 10 - missed August Nest outage 10 for 10 on this one! They missed Oct Dyn DDos Had 10 or the 11 here ... I missed Pokemon Go
12/17/2016	Kiev, Ukraine Power Grid - Article Article Article Article Article Article Article Article Article Article Article Article	Cyber Attack Outage Affected 60 Substations, 200k Residents Noteworthy: Dec 2016 Ukraine Grid Cyberattack Apparently Linked to Russian Hackers
12/3/2016	Singtel (Singapore) - Article Article	24 Hour outage - Users get 10% off bill
12/2/2016	TalkTalk Internet Services (UK) - Article Article Article	Cyberattack
11/28/2016	Deutsche Telekom - Article Article Article Article Article Article	900k German Household Routers - Cyberattack
11/24/2016	EU Commission - Article Article Article Article	DDoS
11/22/2016	MS Outlook/Hotmail - Article
11/21/2016	Federal Motor Carrier Safety Administration (FMCSA) Article	fmcsa.dot.gov Cloud Transition
11/14/2016	SSP Worldwide (Insurance) - Article Article	Wow
11/14/2016	Google Big Query Service - Article	Google BigQuery Incident #18022
11/10/2016	SSP Worldwide (Insurance) - Article	Another?! After BIG one in August.
11/4/2016	Liberia (the country?!) - Article Article Article Article Article Article Article Article Article	Lots of DDoS chatter., but details/extent unconfirmed - similar view from Krebs
11/3/2016	Office 365 - Article
11/2/2016	Barracuda Email Security Scanning - Article	Caused by "Large number of inbound connections"
10/31/2016	Apple iCloud, Apps & iTunes Stores - Article	Not much, noted on Apple System Status
10/26/2016	gov.uk - Article Article	Not Malicious Attack according to @govuk on Twitter
10/21/2016	Dyn DDoS Cyberattack - Article Article Article Article Article Article Article Article Article Article Article Article Article Article Article	DYN Statement on 10/21 DDoS Attack Hangzhou Xiongmai Device Recall (pr)
10/13/2016	GlobalSign SSL Certs Revoked - Article	Apologies and Support Links
10/6/2016	Microsoft Outlook.com - Article
10/3/2016	Apple iTunes/Music/App Stores - Article
9/26/2016	Vesk (UK) - Article	Apologies and updates @ customers.vesk.com/
9/16/2016	Fonality (VoIP) - Article
9/15/2016	Microsoft Azure - Article Article Article Article	DNS Issue
9/14/2016	Google Gmail - Article Article Article Article Article Article	Goolge App Status Dashboard blow-by-blow
9/9/2016	Microsoft Azure - Article	Europe

8/26/2016	Vesk (UK) - Article
8/23/2016	SSP World Wide (Insurance) - Article Article Article Article Article	10 Day Outage Not much @ https://www.ssp-worldwide.com Twitter Chatter
8/11/2016	Google App Engine (US) - Article Article	Self Inflicted - Incident #16008 More Details in this Article
8/8/2016	Delta Airlines - Article Article Article Article Article Article Article Article	Refunds, waived change fees(!) and more CEO Apology - Video
8/2/2016	123-Reg (UK) - Article
7/27/2016	Petnet - Article Article Article Article	Cloud Based Pet Feeder
7/19/2016	BT Internet (UK) - Article Article Article Article	Apparently caused by Equinix
7/18/2016	Docker Cloud - Article Article	DDoS
7/18/2016	Scalr Hosting - Article
7/12/2016	Comcast Biz Phone Service - Article Article	Apparently Datacenter Power outage Comcast support: "Reboot your modem"
7/11/2016	Fasthosts (UK) - Article	4 Day outage
7/1/2016	Snapchat (OMG!) - Article
6/30/2016	Google Calendar - Article Article
6/30/2016	Office 365 email - Article Article
6/28/2016	Google Compute - Article	Self-inflicted Bug?
6/20/2016	CloudFlare (EUR) - Article Article Article
6/15/2016	Nasuni Cloud Storage - Article	Interesting register article about outage: Competitor (CTERA) reported outage to press!
6/06/2016	Amazon AWS (AU) - Article Article Article Article Article	Storm related - Amazon explanation HERE Interesting Article: Partners give AWS good score! More Interesting: Bank ATM traffic Riding on AWS?
6/03/2016	Cricket Wireless (US) - Article Article Article
6/02/2016	Apple Cloud Services - Article Article Article Article Article	Not Much
5/19/2016	Telstra Network (AU) - Article	$50M Injection to avoid repeats
5/16/2016	Lloyds Online banking - Article
5/10/2016	Salesforce.com - Article Article Article Article Article Article Article Article Article Article Article	Down for a day WITH DATA LOSS (Yeeesh!) CEO apology on twitter Regrets @ http://trust.salesforce.com/trust/instances/NA14
4/25/2016	Lansing Board of Power & Light Ransomware Article Article - 5/5 Update STILL Recovering	Not exactly Cloud outage, but noteworthy trend
4/19/2016	Google OAuth Services - Article Article	Interesting little outage
4/16/2016	123-Reg (UK) VPS Outage Article Article Article Article	Whoops! Deleted hosted sites! Copy of 123-Reg email to customers @ https://goo.gl/XOnWso. Ongoing recovery @ https://www.123-reg.co.uk/support/system-status/, Lots more chatter on twitter https://twitter.com/search?q=123-reg. Apology and 6 months free hosting HERE
4/11/2016	Google Compute Engine - Article Article Article Article Article Article Article Article	Lots-of-chatter for 18 min outage Apology + $ credits for GCE & VPN customers and an interesting read if you are into networking.
4/11/2016	Symantec Cloud - Article Article	Sequence of events w/ Apology
4/1/2016	Apple iCloud - Article	Seemed like a blip on Apple System Status
3/28/2016	MedStar Health Ransomware - Article Article Article	Not exactly Cloud outage, but noteworthy - trend?
3/18/2016	Verizon Network - Article Article	Southern California
3/17/2016	Telstra Network (AU) - Article Article AWS Impact	CEO Apology & another free data day
3/2/2016	Salesforce.com (Europe) - Article Article	EU2 Storage issue - details posted on Trust Status Page
2/25/2016	Ukraine Power Outage - Article Article Article	Industrial Controls Hack - Power Grid US Homeland Security Alert: IR-ALERT-H-16-056-01
2/25/2016	Google Compute Engine - Article	Incident #16003 (w/ apology)
2/24/2016	XERO (Accounting SaaS) - Article Article Article	Chronology w/ apology
2/22/2016	Office 365 - Article Article	Europe
2/16/2016	Xbox Live - Article
2/9/2016	Telstra Network - Article Article Article	Apology & Free Data
2/5/2016	MS Visual Studio Online - Article Article	Microsoft Explanation
2/4/2016	IRS.gov - Article Article
2/4/2016	Apple iTunes, iCloud & App Store - Article Article
2/2/2016	Virgin Australia (Optus) - Article
2/2/2016	BT Broadband (UK) - Article	BT Apology
1/26/2016	Google Drive, Docs & friends - Article Article
1/18/2016	Office 365 - Article Article	Multi-Day
1/19/2016	Twitter - Article	Incident/Statement
1/14/2016	JetBlue - Article Article Article Article Article	Verizon's Fault
1/14/2016	Xbox Live - Article	Snoop Dogg madd at Bill Gates!
1/9/2016	Nest Smart Home Apps - Article	From status.nest.com: "We’re experiencing a problem with the Nest web and mobile apps and are investigating the cause. We’ll have more details soon. Update: This issue has been resolved 9 January 4:21 PST"
1/5/2016	Linode Security Incident - Article Article	Linode Incident Report
1/4/2016	Sony Play Station Network (PSN) - Article Article Article	Sony Apology & Voucher
1/4/2016	HSBC Online Banking - Article Article Article Article	Apology

2015 Outages

Date	Who/What/Where	Service Provider Comments
2015 in Review	Talking Cloud's 7 Biggest Cloud Outages of 2015 Another from ThousandEyes: Top Internet Outages in 2015 Interesting analysis of 2015 CSP downtime - based on https://cloudharmony.com/status	I caught all 7 in 2015! 6 out of 7 - I missed Tata outage in Feb 2015
12/18/2015	Microsoft Azure & Office 365 - Article
12/08/2015	Google Cloud - Article Article	SnapChat! OMG! Incident 15065
12/03/2015	Microsoft Azure & Office 365 - Article Article Article Article Article	Europe. Quite a bit of chatter in Azure Status History, summarized in this Article
12/01/2015	Netgear Ready Cloud	Netgear Notice and Apology
11/30/2015	Google Cloud - Article Article Article Article	Europe. Incident 15064
11/28/2015	Neiman Marcus - Article	Black Friday
11/28/2015	BestBuy (Cloud?) - Article	Black Friday in Canada?!
11/25/2015	Telecity (Again?!) Article
11/24/2015	FedEx (Cloud?) - Article
11/19/2015	Telecity (UK) Article Article Article Article Article
11/14/2015	Ebay - Article	Log Entry and Apology
11/08/2015	Angani (Kenya) - Article Article	Angani Explanation & Apology
10/30/2015	PayPal - Article Article
10/26/2015	Google Container Engine - Article	Incident 15001
10/15/2015	Apple AppStore, iTunes, TV - Article
10/15/2015	UltraDNS (Netflix+Uber+more) Article Article Article Article	Nuestar Press Release
10/11/2014	Southwest Airlines - Article Article
10/09/2015	Google Docs went down Article Article Article	Notes in App Status Dashboard w/ Apology
9/24/2015	Facebook - Article Article Article
9/21/2015	Skype - Article Article Article Article	Apology posted in Skype Heartbeat
9/20/2015	Amazon DynamoDB & Others - Article Article Article Article Article	AWS Details and Apology Sort of a "Take a Friend to Lunch" event - some examples: - Wink (Home Automation) "Upstream Error" - Netflix, Reddit, Tinder and more
9/7/2015	Nest - Thermostats & Dropcams Article Article Article	Service Status Page
8/26/2015	Google Cloud Storage - Article	Incident #16029
8/24/2015	C4L (UK) - Article Article Article	C4L Update & Apology
8/22/2015	Fujitsu - Article Article Article	Another Power Outage
8/21/2015	Level 3 Communications - Article Article	LA Power Outage Upstream also affected - LogMeIn
8/14/2015	Google Compute Engine (Europe Lightning Strike) - Article Article Article Article Article	Incident #15056 - Power outage from "four successive lightning strikes"
8/12/2015	CloudFlare - Article	Incident Report on Cloudflarestatus.com
8/11/2015	Adobe Marketing Cloud - Article
8/10/2015	Amazon AWS "Slowdown" - Article Article Article Article Article	Not listed as outage @ http://status.aws.amazon.com/. But ... many notes on services that were marked as Service is operating normally e.g. [RESOLVED] Delayed Instance Status Check metrics in US-EAST-1
8/6/2015	Microsoft Office 365 - Article
8/2/2015	Interesting Article - 10 Biggest Cloud Outages in 2015 (So Far)	Dang, I only caught 7 of 10 here!
7/21/2015	Apple Music, Store and more - Article Article Article Article Article
7/15/2015	MS Office 365 - Article Article	Some vender comments in Community chatter
7/8/2015	United Airlines - Article Article Article	Not exactly Cloud outage, but picked-up and noteworthy United blames 'Glitch', sent apology letters
7/8/2015	NYSE - Article Article Article	Not exactly Cloud outage, but picked-up and noteworthy NYSE blames 'Software Release', https://www.nyse.com/market-status/history
7/3/2015	MS Azure (Australia) - Article Article Article	Check http://azure.microsoft.com/en-us/status/#history
7/1/2015	Axcelex + Friends - Article Article Article	Another Route Leak! This time taking Amazon WS along! Apology from Axcelex
6/29/2015	Amazon WS - Article	Take a friend to lunch - Netflix and others affected
6/24/2015	Verizon (phone, TV, net ...) - Article Article
6/21/2015	Aliyun (Alibaba) - Article Article Article	Cable Cut?
6/17/2015	Relevant article from Talking Cloud Article - 7 Worst Cloud Outages of 2015 (So Far)	6 of 7 here! Yea!
6/17/2014	Google App Engine - Article	Incident #15019
6/12/2015	Level 3 Communications - Article Article Article Article	Take a bunch of friends to lunch! Large Tier 1 (http://maps.level3.com/) leaking routes? May Likely cause was Telecom Malasia (Apology), but very little from Level 3 who Twittered a picture(?!?) containing outage info @ twitter.com/Level3/status/609353696787496960/photo/1
6/9/2015	EasyStreet Email - Article	Switch from gmail to office 365?
6/2/2015	Apple iCloud/iTunes - Article Article Article Article
6/1/2015	Comcast - Article Article	$5 Credit! from COMCAST!
5/25/2015	Xbox Live - Article	Again
5/20/2015	Apple iCloud - Article Article
4/25/2015	Starbucks POS - Article	Noteworthy - Free Coffee!
4/17/2015	Bloomberg Trading - Article Article	Noteworthy
4/8/2015	Microsoft Outlook - Article Article	Incident Report
3/11/2015	Apple (Various Services) - Article Article Article	Apology/Statement via CNBC
3/9/2015	AVG Cloud Services - Article
3/10/2015	eNom (DNS) - Article Article
3/5/2015	Google (various services) - Article Article Article	Incident #15046
2/19/2015	Google Compute Engine - Article Article Article	Incident #15045
2/16/2015	Xbox Live - Article Article
2/16/2015	Amazon UK - Article Article Article
1/27/2015	FaceBook - Article Article	Self-inflicted? Side-effects?
1/21/2015	Xbox Live (Again?) - Article	Yeesh!
1/18/2015	Westpac - Article	Online Banking, kinda rare
1/14/2015	Xbox Live - Article Article
1/10/2015	Verizon - Article Article Article Article Article Article Article	All in the Plan! Excuses? No More

2014 Outages

Date	Who/What/Where	Service Provider Comments, Notes ....
2014 in Review	Top 10 Lists 2014 Outages: - CRN (slideshow): 10 Biggest Cloud Outages
12/19/2014	Playstation - Article Article	DDoS says PS Blog. Offers 10% off! Had to post (Lots-o Xbox Live outages)
12/22/2014	Rackspace - Article	DDoS - Details on Google+ (where nobody will ever look!)
12/11/2014	Limestone Networks	Discussion Board chatter
12/1/2014	Xbox Live - Article Article	DDoS/hackers
11/26/2014	Amazon CloudFront - Article Article	DNS according to AWS Status page
11/19/2014	Microsoft Azure - Article Article Article +Xbox Live + VS Online	MS Tweets, MS VP Explains Tech postmortem, but apparently late
11/12/2014	DoubleClick - Article Article
11/3/2014	Comcast X1 - Article Article	Apology - Making it Right
10/14/2014	Google Drive - Article Article	App Status
10/7/2014	Gandi.net	Nice Explanation, Response/Apology
9/29/2014	Apple iCloud - Article Article	emailed Apology
9/6/2014	Oracle CRM - Article
9/5/2014	Salesforce.com - Article
8/25/2014	Mailbox - Article	Tweet
8/18/2014	Microsoft Azure - Article Article Article Article Article
8/14/2014	Microsoft Visual Studio Online - Article Article	MS Explains
8/12/2014	LastPass - Article	Company Blog
7/2/2014	Dimension Data (AUS) - Article
6/24/2014	Microsoft Office 365 - Article	MS Explains, Apology, Offers Credits
6/23/2014	Microsoft Lync - Article	Tweet!
6/20/2014	Apple iCloud - Article
6/17/2014	CodeSpaces - Article Article Article	Hacked out of Business (Archives)
6/4/2014	Google Drive - Article	Status Dashboard w/ Apology
5/28/2014	Joyent - Article Article Article	Mortified, Postmortem + apology
5/23/2014	Rackspace Block Storage - Article	May/June Incidents & apology
5/15/2014	Adobe Creative Cloud - Article Article Article Article Article	Adobe Apology, another via tweet, Compensation? Not Security issue!
5/7/2014	Microsoft Xbox - Article
5/3/2014	SAP Ariba Network - Article
4/16/2014	Proofpoint (Security)	Interesting DNS Issue
4/2/2014	Apple iCloud (AU) - Article	No incidents or indicators @ Apple?
4/2/2014	Ellie Mae Cloud Mortgage Origination - Article Article	CEO Apology & Update (Poss DDoS) Press Release - No Breach!
3/28/2014	Egnyte (East Coast) - Article	3/12 Incident another 3/28 Incident
3/26/2014++	Western Digital My cloud Week+ Outage - Article Article	Service Team Apology - on Special Support page
3/24/2014	UK Parliament Issues - Article NOT A CLOUD Problem	// no specific outage, just interesting series of articles caught in alerts //
3/20/2014	Hootsuite DDoS - Article	CEO Blog Post
3/17/2014	Google: Talk Hangouts & Sheets - Article Article Article	Google Talk Service Details Google+ Hangouts Details Google Sheets Service Details
3/14/2014	Dropbox - Article	Hiccups reported on Twitter
3/11/2014	Microsoft Xbox Live - Article	Game Credits to Affected users?
2/20/2014	Google Apps - Article Article	Google Apology in Status Dashboard
1/24/2014	Google Gmail - Article Article	Google Status Dashboard Another VP of Eng Apology
1/10/2014	Dropbox - Article, Article Tabloid drama/opinions	VP of Eng Apology ('not a Hack'!).
1/7/2014	Amazon AWS East - Article	Not 'Outage', only Snow or Fiber cut! No Blip on status.aws.amazon.com

2013 Outages

Date	Who/What/Where	Service Provider Comments, Notes ....
2013 in Review	Top 10 Lists 2013 Outages: - Neverfail's Infograph - Another from DCK
12/09/2013+	Yahoo Mail - Article	Marissa's Apology on tumblr
11/25/2013	Healthcare.gov - Article	See Healthcare.gov Blog entries
11/21/2013	Microsoft Azure, Office 365, Outlook.com - Article, Article	MS Status Dashboards Chatter only? Some Finger pointing (not good)
11/18/2013	YouTube - Article	No explanation(?) - Monkey Message
11/15/2013	Salesforce.com - Article	Incident on trust.salesforce.com
10/31/2013	Microsoft Azure FTP - Article	Azure dashboard chatter 10/29-10/31
10/30/2013	UK's G-Cloud Store - Article	G-Cloud blogpost explanation
10/30/2013	Microsoft Azure - Article	Azure dashboard chatter 10/29-10/31
10/28/2013	Healtcare.gov - Article	Verizon Terremark - No Comment?
10/8/2013	Apple iCloud/Store - Article	No Comment by Apple?
10/4/2013	Comcast X1 - Article	Comcast Apology-o-matic on twitter
9/27/2013	LeaseWeb	LeaseWeb Blog
9/23/2013	Google Gmail & Docs - Article	Google Apology Enterprise Blog Post
9/24/2013	Microsoft Skydrive - Article	Incident on status.live.com
9/13/2013	Amazon AWS - Article	Somewhere on status.aws.amazon.com
9/12/2013	Phoenixnap - Article	Some on info.phoenixnap.com
9/3/2013	Intermedia Hosted Ex - Article	CEO Apology
8/26/2013	Amazon AWS - Article	Somewhere on status.aws.amazon.com
8/14/2013	Microsoft Outlook - Article	Microsoft Apology on status.live.com

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